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Ôsez Mauges, Tourisme et Développement processes personal data (hereinafter the “Personal Data”) about you when you use this website (hereinafter the “Site”).

As a data controller, we are respectful of the privacy and we protect the personal data of the users of our Site.

This policy aims to inform you of the methods of collection, processing and use of Your Personal Data and of your rights in terms of protection of personal data with regard to the provisions applicable in this area, in particular the law 78-17 of 6 January 1978 relating to information technology, files and freedoms known as “Informatique et libertés” in its latest version and with the RGPD (General Data Protection Regulation) in application since 25 May 2018.

Article 1 – Scope of this personal data protection policy

This Policy sets out the principles and guidelines for the protection of Your Personal Data, which includes Personal Data collected on – or via – the Site.


Ôsez Mauges, Tourisme et développement collects Personal Information (whether online, including by e-mail, or offline); this policy applies regardless of how it is collected or processed.


The notion of Personal Data refers to any information relating to an identified or identifiable individual. A person is “identifiable” when he or she can be identified, directly or indirectly, in particular by reference to an identification number or to one or more elements that are specific to him or her.


Non-Personal Data” corresponds to information that does not allow a person to be identified.

Article 2 – Places of storage of Personal Data

All Personal Data is stored exclusively in France, by our web hosting provider :

OVH
2 rue Kellermann
59100 Roubaix – France
www.ovh.com 

Article 3 – Data controller

Le responsable du traitement de Vos Données Personnelles est : Ôsez Mauges, Tourisme et développement, 1 The person in charge of processing Your Personal Data is: Ôsez Mauges, Tourisme et développement, 1 rue Robert Schuman-La Loge – Beaupréau – 49600 BEAUPRÉAU-EN-MAUGES; certain technical data collection services are entrusted to our technical service providers: Sendinblue, Iris Interactive, Tourinsoft and Welogin. In accordance with Article 28 of the RGPD, this service provider is bound by a strict confidentiality clause which prohibits any use of the data entrusted to it that is not provided for in the service contract and which requires it to implement technical and organisational measures that meet the requirements of security and protection of personal data.

Article 4 – Data collected

Personal Data

The Personal Data may include the following:

  • title, surname, first name, postal address, telephone
  • personal or professional e-mail address
  • bank details (in case of online booking or distance selling) in a secure environment provided by Crédit Agricole
  • data relating to means of payment via the Welogin interface (Login Informatique)
  • IP addresses via Google Analytics tracking cookies

And any other Personal Data that may be relevant for the purposes set out below.


Note to visitors and users of the Site: certain features and functions of the Site can only be used if You provide Ôsez Mauges, Tourisme et développement with certain Personal Information when visiting or using the Site. You are free to choose whether or not to provide all or part of Your Personal Information.


However, if You choose not to provide it, such a decision could prevent the achievement or satisfactory achievement of the objectives described below, certain services and certain features of the Site may not function properly and/or You will be denied access to certain pages of the Site

Cookies and Other Tracers

The Site may use cookies or other technologies that may collect or store Personal Information. Cookies are text files stored and used to record Personal and Non-Personal Information about Your navigation on the Site.

Cookies can be permanent (and remain after You log out of the Site in order to be used during Your subsequent visits to the Site) or temporary (and disappear as soon as You log out of the Site).

Ôsez Mauges, Tourisme et Développement uses cookies to improve your user experience, in particular by :

  • allowing a service to recognise Your equipment, so You will not have to provide the same information several times in order to perform the same task;
  • recognising the username and password You have already provided so that You do not have to provide them again on every web page that requests them.

Ôsez Mauges, Tourisme et Développement uses cookies to analyse traffic and data on the Sites in order to :

  • measure the number of users of the services, thus making them easier to use and ensuring their ability to respond quickly to Your requests;
  • help Ôsez Mauges, Tourisme et Développement to understand how users interact with the services in order to improve them.

Ôsez Mauges, Tourisme et Développement may also use the services of third party service providers to perform the services on its behalf and in particular to :

  • analyse Your browsing habits and measure the audience of the Sites and Applications;
  • analyse Your centres of interest and propose targeted marketing or advertising offers to You;
  • allow You to share the content of the Sites and Applications with other people on social networks or to let these other people know what You are looking at or what You think (e.g. the “Like” button on Facebook)

In this case, web beacons and cookies provided by these third party providers may be used and stored. When transmitting the information generated by these cookies, the cookie settings ensure that the IP address is anonymised before geolocation and before storage. Our service providers will use this information to evaluate Your use of the Site, to compile reports on the activity of the Site for Ôsez Mauges, Tourisme et Développement, and to offer You better services and advertisements targeted to Your needs. They will not associate your IP address with any of their other data.


When you browse the Site, cookies are enabled by default and data may be read or stored locally on your equipment. You will be notified the first time You receive a cookie and can choose to accept or decline it. By continuing to use the Sites, You expressly accept the use of such cookies by Ôsez Mauges, Tourisme et développement.


You can also configure Your browser to systematically refuse cookies (including cookies used for audience measurement purposes). However, if this is the case, certain functions and features of the Site may not function correctly and You may not be able to access certain parts or services of the Site.
If you wish to modify or delete your information, please refer to Article 8: Your rights.
You can access your cookie management panel to set the parameters for depositing and reading cookies.

Data retention

By type of data :

  • Civil status data (surname, first name, postal address, etc.): max. 3 years ;
  • Connection data : 3 years max;
  • Location data = 48 hours;

We only keep Your Personal Data for a period of time that is necessary and proportionate to the purpose for which it was collected, i.e. for a maximum of 3 years from the last exchange you had with us and carried out at your initiative.


Beyond the above-mentioned periods, your data will be purely deleted or anonymised.

Article 5 – Purposes of collecting personal data

As indicated above, You provide Your Personal Data on a voluntary basis.


The Personal Data is generally collected for the needs of the activity of Ôsez Mauges, Tourisme et développement such as improving the marketing and advertising efforts of Ôsez Mauges, Tourisme et développement, better adapting the products and services of Ôsez Mauges, Tourisme et développement to the needs of the customers or respecting the declarative obligations provided for by the law, and other similar activities.

Ôsez Mauges, Tourisme et développement collects and uses your Personal Data for the purposes of its activity and in particular for the following purposes:

We process your data in whole or in part for the following purposes :

  • Browsing the osezmauges.fr website
  • The creation of an online account on the shop
  • Connection to our Wifi platform
  • Requesting documentation forms
  • Registration and sending of leisure and professional newsletters
  • Participation in competitions
  • The establishment of statistics via Tourinsoft and Google Analytics
  • Management of any disputes
  • Sending commercial information
  • …. 

Subject to applicable local legislation, by providing Your e-mail address, You expressly authorise Ôsez Mauges, Tourisme et développement to use it with other Personal Data useful for sending You commercial or marketing messages.


Ôsez Mauges, Tourisme et développement may also use Your e-mail address for administrative or other non-marketing purposes (for example, to notify You of important changes to the Site).

Article 6 – Conditions of processing and storage of personal data

Processing” of Personal Data includes, but is not limited to, using, storing, recording, transferring, adapting, analysing, modifying, reporting, sharing and destroying Personal Data as necessary under the circumstances or as required by law.


All Personal Data collected is kept for a limited period of time depending on the purpose of the processing and only for the period of time required by applicable law.


All Personal Data collected is stored in Metropolitan France.

Article 7 – Links to websites not controlled by Ôsez Mauges, Tourisme et développement

The Site may provide links to third party websites that may be of interest to You.


Ôsez Mauges, Tourisme et développement has no control over the content of third party sites or over the practices of these third parties in terms of protecting the Personal Data they may collect. Consequently, Ôsez Mauges, Tourisme et développement declines all responsibility concerning the treatment by these third parties of Your Personal Data. It is your responsibility to inform yourself about the personal data protection policies of these third parties.

Article 8 – Transfer of personal data

In case of access to the Site from a country outside the European Union whose legislation on the collection, use and transfer of data differs from that of the European Union, we draw your attention to the fact that by continuing to use the Site, which is governed by French law, the corresponding Terms of Use and this Policy, You transfer Your Personal Data to the European Union and consent to this transfer.


Your Personal Data may be disclosed within Ôsez Mauges, Tourisme et développement for the purposes set out in Article 3 of this Policy.


Ôsez Mauges, Tourisme et développement may transfer Your Personal Data outside the European Union, provided that it ensures, before transferring it, that the entities outside the European Union offer an adequate level of protection, in accordance with the European legislation in force.


If Ôsez Mauges, Tourisme et développement becomes aware that a third party to whom Ôsez Mauges, Tourisme et développement has disclosed Personal Data for the purposes set out in Article 3 above, is using or disclosing Personal Data in breach of this Policy or in violation of applicable law, Ôsez Mauges, Tourisme et développement will take all reasonable steps to prevent or stop such use or disclosure.


You also have the right to authorize or not Ôsez Mauges, Tourisme et développement to use Your Personal Data for a purpose other than those for which these Personal Data were initially collected. You may object to this use by referring to Article 8 below.


Ôsez Mauges, Tourisme et développement may also transfer Your Personal Data to third parties if Ôsez Mauges, Tourisme et développement believes that such a transfer is necessary for technical reasons (for example, for hosting services by a third party) or to protect its legal interests (for example, in the event of the sale of assets to a third party company, a change of control or the total or partial liquidation of Ôsez Mauges, Tourisme et développement.


In addition, Ôsez Mauges, Tourisme et développement may share Your Personal Data with the reseller on which You depend or assigned to the territory in which You are located for the purposes of Ôsez Mauges, Tourisme et développement’s business. Ôsez Mauges, Tourisme et développement may also share your Personal Information with business partners when Ôsez Mauges, Tourisme et développement and the business partner jointly sponsor an event or participate in a marketing promotion in which You engage.


Ôsez Mauges, Tourisme et développement may disclose Your Personal Data if required to do so by law or if Ôsez Mauges, Tourisme et développement believes in good faith that such disclosure is reasonably necessary to comply with legal process (e.g., a warrant, subpoena, or other court order) or to protect the rights, property, or personal safety of Ôsez Mauges, Tourisme et développement, our customers, or the public.


If permitted by applicable law, Ôsez Mauges, Tourisme et développement may also share Your Personal Information with third parties in order to provide You with targeted marketing or advertising offers.


These transfers may take place over the Internet or by any other method deemed appropriate by Ôsez Mauges, Tourisme et développement in accordance with applicable legislation and Ôsez Mauges, Tourisme et développement’s internal security policies.

Article 9 – Your rights

Your right to access and rectify your data

You have the right to access and rectify your personal data.

You can ask us to rectify or complete your personal data if it is inaccurate, incomplete, ambiguous or out of date.

Your right to erasure of your data

You can request the deletion of your personal data if one of the following reasons applies :

  • les données personnelles ne sont plus nécessaires au regard des finalités pour lesquelles elles ont the personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
  • you withdraw the consent previously given;
  • you object to the processing of your personal data on legitimate grounds;
  • the processing of personal data does not comply with the provisions of the applicable laws and regulations.

However, the exercise of this right will not be possible where the retention of your personal data is necessary under the law or regulations and in particular, for example, for the establishment, exercise or defence of legal claims.

Your right to limit data processing

You may request the restriction of the processing of your personal data in the cases provided for by the law and regulations.

Your right to object to data processing

You have the right to object to the processing of your personal data where the processing is based on the legitimate interests of the controller.

Your right to data portability

From 25 May 2018, you will have the right to portability of your personal data.

The data on which this right can be exercised are:

  • only your personal data, which excludes anonymised personal data or data that does not concern you;
  • declarative personal data as well as the personal operating data mentioned above;
  • personal data that does not infringe the rights and freedoms of third parties, such as those protected by business secrecy.

This right is limited to processing based on consent or on a contract and to personal data that you have personally generated.

This right does not include derived or inferred data, which are personal data created by Ôsez Mauges, Tourisme et développement.

Your right to withdraw your consent

Where the processing of data by us is based on your consent, you may withdraw it at any time. We will then cease to process your personal data, without the previous operations for which you had given your consent being called into question.

Your right to appeal

You have the right to lodge a complaint with the CNIL in France, without prejudice to any other administrative or judicial remedy.

Your right to define post-mortem directives

You have the possibility of defining directives relating to the conservation, deletion and communication of your personal data after your death, with a trusted third party, certified and responsible for ensuring that the wishes of the deceased are respected in accordance with the requirements of the applicable legal framework.

How to exercise your rights

All the rights listed above can be exercised:

  • by post to the following address Rue Robert Schuman-La Loge – Beaupréau – 49600 BEAUPRÉAU-EN-MAUGES, enclosing a copy of your identity card and proof of address;
  • via our email address contact@osezmauges.fr. A procedure will then be sent to you to validate your identity.

Note: the documents sent in the framework of this procedure will be purely destroyed, and the data potentially collected during the procedure will be definitively deleted at the end of the procedure.

Please also note that all requests that do not comply with these guidelines will be ignored.


We undertake to respond to such requests within 1 month of receipt of the request. This period may be extended by 2 months depending on the complexity and number of requests received, for a total of 3 months.

If you have an account, you can exercise Your rights of access and rectification by logging into your account.

However, as regards the exercise of the right to information, we may not be obliged to respond if:

  • you already have this information;
  • the recording or communication of your personal data is expressly provided for by law;
  • the provision of information is not possible;
  • providing the information would require disproportionate efforts.

Article 10 – Security and recipients of data

Ôsez Mauges, Tourisme et développement takes care to protect and secure the Personal Data that You have chosen to communicate to it, in order to ensure their confidentiality and prevent them from being distorted, damaged, destroyed or disclosed to unauthorised third parties.


Ôsez Mauges, Tourisme et Développement has taken physical, electronic and organisational protection measures to prevent any loss, misuse, unauthorised access or distribution, alteration or possible destruction of this Personal Data. Among these protective measures, Ôsez Mauges, Tourisme et développement integrates technologies specially designed to protect Personal Data during their transfer. However, despite the efforts of Ôsez Mauges, Tourisme et développement to protect Your Personal Information, Ôsez Mauges, Tourisme et développement cannot guarantee the infallibility of this protection due to the unavoidable risks that may arise during the transmission of Personal Information.

As all Personal Data is confidential, access to it is limited to the employees and service providers of Ôsez Mauges, Tourisme et développement who need it to carry out their mission. All persons having access to Your Personal Data are bound by an obligation of confidentiality and may be subject to disciplinary measures and/or other sanctions if they do not respect these obligations.


However, it is important that You exercise caution to prevent unauthorised access to Your Personal Information. You are responsible for maintaining the confidentiality of Your password and account information. Therefore, You must ensure that You log off when using the same computer or terminal.

Article 11 – Dispute resolution

Although Ôsez Mauges, Tourisme et Développement has taken reasonable steps to protect Personal Information, no transmission or storage technology is completely foolproof.


However, Ôsez Mauges, Tourisme et développement is committed to ensuring the protection of Personal Information. If You have reason to believe that the security of Your Personal Data has been compromised or that it has been misused, You are invited to contact Ôsez Mauges, Tourisme et développement at the following address: contact@osezmauges.fr


Ôsez Mauges, Tourisme et Développement will investigate complaints about the use and disclosure of Personal Information and will attempt to resolve them in accordance with the principles set out in this Policy.


Unauthorized access to or misuse of Personal Information may constitute an offence under local law.

Article 12 – Contact

For any question concerning this Policy, to stop receiving information from Ôsez Mauges, Tourisme et développement or for any request to rectify, complete, update or delete Your Personal Data, You can send an email to the following address: contact@osezmauges.

Article 13 – Effective date and revisions of the Privacy Policy

This Policy may be updated according to the needs of Ôsez Mauges, Tourisme et développement and circumstances or if required by law. We therefore invite you to regularly check for updates.

Last modification : 09/02/2022